Traditional logistics companies generally require substantial warehousing facilities. Most Chinese logistics enterprises face issues such as loose organization, large-scale institutions, and difficulty in improving logistics service levels. To ensure timely, accurate, safe, and cost-effective delivery of goods to consumers, it is necessary to rationally plan and technologically upgrade existing logistics companies. By applying a knowledge management platform, logistics companies can connect scattered logistics facilities and resources from various locations and different systems through virtual enterprises, based on the supply and demand characteristics of logistics products. Through scientific planning and reorganization, they can leverage the advantages of logistics facilities and services, expand service areas and cargo distribution spaces, manage supply chains, and thus enhance service levels. In the era of the knowledge economy, knowledge management capabilities are crucial for forming an uncopyable competitive advantage, and higher knowledge management capabilities are the foundation for quickly acquiring and transmitting new knowledge. Therefore, logistics companies should be adept at tapping into their knowledge management potential, employing effective knowledge management methods, starting from their current knowledge management, IT, and management levels, and taking appropriate measures to gradually advance their knowledge management processes.