2. Payment Methods
Customized repair contract, payment upon completion and acceptance of the repair work.
Customized products are non-refundable and non-exchangeable, excluding the internal unit.
Supplier must issue a legal and valid general or special invoice, payment via bank transfer or wire transfer only, cash payments are not accepted.
5. After-Sales Service
1). The quality warranty period for the tower clock equipment provided by our company is3Year, starting from the date of final engineering acceptance.
2) Within the warranty period, our company is responsible for free repairs and offers a service response time as low as 2-12 hours after receiving the customer's repair notification, with a site arrival within 36 hours.
3) Continue to offer repair services after the warranty period expires, charging only for the cost of parts.
4) Lifetime free technical consulting services and software upgrade support.
5) Due to our high degree of in-house production for our tower clock equipment, we can still ensure that the provided equipment components meet the standards lifelong after product upgrades and replacements.
6) Our company conducts a follow-up visit to the equipment provided every six months.
7) After completion of the repair, introduce the cause of the incident and the repair process to the client. Fill out the repair record form and have the client sign for approval. Observe the client for 48 hours, and upon normal operation, leave the site.
8). Offer free training for two system administrators on the grand clock system and provide technical consultation.
9) Uninterrupted Service. Our offices and service stations worldwide offer a service response time as low as 1 hour, ensuring fault resolution within 36 hours!
6. Key Functions of Kexin Tower Clock:
1) Time Indication Function: Features three (or two) needles for hour, minute, and second hand time indication.
2) Intelligent Drive Features: Up to 32 disk surfaces, disk surface diameter from 1 to 10 meters.
3) Automatic Calibration Feature: The master-slave clock system employs closed-loop control, with the movement providing feedback on timekeeping, enabling automatic calibration.
4) Auto-Adjust Function: After power failure, the memory unit automatically retains the sub-clock data, and automatically adjusts to standard time within 6 months upon power restoration.
5) Smart Lighting Function: Automatically turns on and off lighting equipment.
6) Power Failure Compensation Function: The smart core continues to operate normally within 12 to 24 hours after a power outage, ensuring the clock does not stop during power outages. Automatically adjusts to standard time within 6 months after power is restored.
7) Safety Protection Features: The entire system is powered by a 12V DC safe voltage, providing effective safety assurance to users.
8) Maintenance-Free Feature: The entire tower clock system is designed for longevity and requires no manual maintenance.
9) GPS Satellite Synchronization Function: Real-time reception of the time signals from global positioning system satellites, outputting full-time standard synchronized time codes (including date and time), and automatically synchronizing master clock time to eliminate cumulative errors and ensure precise timing.
10) Synchronization Time Feature: The master clock system can provide standard synchronization time signals to other systems.
11) Microcomputer Monitoring Function: The computer is equipped with an Intel 64-bit dual-core processor and a self-developed monitoring hardware and software system, allowing for comprehensive remote control of the master and slave clock system. It can also monitor and adjust functions such as timekeeping and bell ringing.
12) Smart Alarm Function: Automatically plays high-fidelity CD-quality music for time announcements, using the standard British Big Ben chime. Customizable alarm content is available. The alarm amplifier can be automatically scheduled to turn on and off.
13) Multi-media Time Announcement Feature: Utilizing our independently developed multi-media time announcement software, offering robust functionality and flexible operation. The time announcement music library is rich in content, allowing users to change time settings at any time, to announce any music or voice at any hour. For instance, at 6 AM, the song "The East Is Red" is played, at 7 AM, the Big Ben chime music is played; on May 1st, the International Labor Day, "We Workers Have Strength" is announced; on October 1st, the National Day, the "March of the Volunteers" is played; during the Spring Festival and New Year's Day, festive music or advertisements such as "XX Group extends New Year's greetings to the people of the city, wishing them..." are broadcasted.










































