Our company guarantees that the tower clock products provided will fully meet your requirements for quality, specifications, quantity, and performance, and ensures that the goods will perform satisfactorily under correct installation, normal operation, and maintenance. Adhering to the service philosophy of "make a product, make a friend for life," we always put the user first and have established a three-tier service system consisting of the technical department, after-sales service department, and overseas offices. The three departments collaborate closely to fulfill after-sales tasks, committing to "regular maintenance and timely repair" of the products.

1、Warranty PeriodOur company guarantees a three-year quality warranty for the provided tower clock equipment; during the warranty period, we offer free on-site inspection and repair for any quality issues at no additional cost; after the warranty expires, we provide lifelong repair services, charging only for the cost of replacement parts.

2、Follow-up schedulingOur company conducts an annual round inspection of the tower clock equipment and performs a phone follow-up every six months.

3、Technical TrainingOur company offers free training for technical managers on the tower clock system, enabling users to correctly operate, maintain, and care for the equipment. We also provide technical documents and answer technical inquiries.

4、Free UpgradeDuring the equipment's operational period, our company offers free software upgrades and limited hardware upgrade services to customers.

5、Equipment HandoverAt equipment handover, we provide certain consumables and spare parts to the user free of charge.

6、Parts inventoryOur company maintains an ample and standardized inventory of spare parts, ensuring the availability of all necessary equipment components throughout the equipment's operational lifespan.

7、Fault ResponseUpon receiving a customer's repair call (National Service Hotline: 0535-21320), we will respond within 2 hours and arrive at the repair site within 12-36 hours.

8、TroubleshootingUpon arrival at the site, the technician should immediately contact the customer for repairs. After completion, explain the cause of the issue and the repair process to the customer, fill out the repair record form, and have the customer sign for approval. Only leave after two days of observation and confirmation that the equipment is functioning normally.

  Tower clock equipment, due to various human factors such as materials, craftsmanship, and environment during use, inevitably experiences a variety of malfunctions. Repairing the large clock is an effective measure to eliminate potential faults, extend the service life of the building tower clock equipment, and maintain the clock in optimal condition, ensuring its mechanical performance and the normal operation of the equipment. This work involves:

• 1. Inspect the tower clock movement and control components. Continuous on-off circuit switching is damaging to both the circuit and the movement, making the movement the most susceptible to damage in a tower clock. Each start and stop of the tower clock causes the hands inside the clock to tremble, thereby reducing the lifespan of the movement and necessitating repairs.

• 2. Calibration of Timekeeping. Modern school bells are equipped with a feedback anti-freezing switch on the movement, introducing an additional closed-loop control. This ensures that the movement provides a feedback signal to the master clock control system with each operation, allowing the control system to automatically detect the movement's running status and make timely automatic adjustments to ensure stable timekeeping. If the two needles are running, the master and slave clock system uses closed-loop control to maintain asynchronous operation between the slave and master clocks. It is indicated that if the tower clock's timekeeping is inaccurate, the manufacturer should be contacted for tower clock repair.

• 3. Inspection of Lighting: Building tower clocks are typically outdoors, and lighting is essential. The on and off times are automatically controlled by the system. Reduces the frequency of tower clock maintenance and building tower clock repairs.

• Belfries, building belfries, rooftop grand clocks, and bell tower grand clocks repair are mainly divided into three parts:

First, the appearance display part, including the dial, hands, scales, and the dial's glow-in-the-dark illumination. Check for rust, loose dials or scale hands, and any potential safety hazards. As the large clock is installed at a height, repairing the appearance part is extremely inconvenient. Therefore, choosing a reputable manufacturer and installation personnel is crucial.

Two, the electrical part of the large clock control, which is the brain of the large clock, has a high level of technology and requires a high technical skill level for maintenance and service personnel. Generally, certification is required for employment.

Three, the movement core and the mechanical transmission part are the executing mechanism of the grand clock. The movement cores produced by Yantai Kexin Clock Co., Ltd. are made of tin bronze for shaft bearings and 45 steel that has undergone rigorous mechanical heat treatment, significantly enhancing the core's wear resistance. The fully enclosed design ensures no maintenance and no保养 required, guaranteeing a lifespan of 50 years.

• In summary, large-scale clock repair requires highly skilled technicians. They must possess both electrical and mechanical expertise, be bold yet meticulous, and capable of performing高空work independently. Our company is capable of repairing tower clock equipment from various manufacturers across the nation. We offer free on-site inspections, propose repair solutions, and upon the customer's approval, we sign a warranty contract. Products repaired by our company come with a free three-year warranty, with no additional fees during this period.

Product Real Photos

Product Function: Pre-commissioning test run before indoor unit shipment

Product Function: Tower Clock Master Control Box

Product Features

• Product Function: Tower Clock Master Control Cabinet, Tower Clock New Practical Movement

• Production Process: Customized by function, ensuring trial run not less than 1 day before shipment.

Company Introduction

Yantai Kexin Watch Co., Ltd.: Pioneering technology, founded on trust, our products are timely, durable, and energy-efficient. Located in the Economic and Technological Development Zone of Yantai City, we specialize in the research, design, manufacturing, installation, and maintenance of large special clocks. Our main business involves providing large clocks for squares, schools, churches, stations, and other locations across 32 provinces and municipalities. Years of technical accumulation ensure product quality, while our offices and customer service networks spread across the country truly offer peace of mind for customers when purchasing and using our products.

   2. Payment Terms

Customized repair contract, payment upon completion and acceptance of the repair.

3. Return and Exchange Policy

Customized products are non-refundable and non-exchangeable, excluding the indoor unit.

Documentary System

Supplier shall issue a legally valid general or special invoice, payment by transfer or wire transfer, cash payments are not accepted.

5. After-Sales Service

1) Our tower clock equipment comes with a three-year warranty, starting from the date of final project acceptance.

2) During the warranty period, we are responsible for free repairs and provide a service response time as low as 2-12 hours upon receiving the customer's repair request, with a site visit within 12-36 hours.

3) Continue to offer repair services after the warranty period ends, charging only for the cost of parts.

4) Lifetime free technical consulting services and software upgrade support.

5) Due to our high level of in-house manufacturing for our tower clock equipment, we can ensure that the provided components continue to meet standards even after product upgrades and replacements.

6) Our company conducts a follow-up visit to the provided equipment every six months.

7) After the repair is completed, introduce the cause of the incident and the repair process to the client. Fill out the repair record form and have the client sign for approval. Observe the client's site for 48 hours and leave upon normal operation.

8) Provide free training for 2 senior system administrators for the grand clock system, along with technical consultation.

9) Unwavering Service. With multiple offices and service stations nationwide, we offer service response times as low as 1 hour, ensuring any issues are resolved within 36 hours!

6. Key Functions of Kexin Tower Clock:

1) Time Indicator Function: Features hour, minute, and second hands (or two hands) for time indication.

2) Smart Drive Function: 1-32 drives available, disk diameter 1-10 meters.

3) Automatic Calibration Feature: The mother and daughter clock system uses closed-loop control, with the movement feedbacking its timing to automatically calibrate.

4) Automatic Time Synchronization Feature: In the event of a power outage, the memory unit automatically retains the data of the subclocks, and automatically adjusts to standard time within 6 months upon power restoration.

5) Smart Lighting Function: Automatically turns on and off lighting equipment.

6) Power Failure Compensation: The intelligent core continues to operate normally within 12-24 hours after a power outage, ensuring that the clock does not stop during power failure. The clock automatically adjusts to standard time within 6 months after power is restored.

7) Safety Protection Features: The entire system is powered by a safe 12V DC voltage, providing users with effective safety protection.

8) Maintenance-Free Feature: The entire tower clock system is designed for longevity with minimal need for manual maintenance.

9) GPS Satellite Time Synchronization Function: Real-time reception of time signals from GPS satellites, outputting full-time standard time codes (including date and time), and automatically synchronizing the master clock time to eliminate cumulative errors, ensuring precise time.

10) Synchronization Time Function: The master clock system can provide standard synchronization time signals to other systems.

11) Microcomputer Monitoring Function: The computer is equipped with an Intel 64-bit dual-core processor and a self-developed monitoring hardware and software system, enabling comprehensive remote control of the master and slave clock system, as well as monitoring and adjusting functions such as timekeeping and bell striking.

12) Smart Alarm Function: Automatically chimes with high-fidelity CD sound quality music, using the standard British Big Ben chime. Customizable alarm content is available. Features automatic timing to turn on and off the alarm amplifier.

13) Multimedia Clocking Function: Utilizing our self-developed multimedia clocking software, which boasts powerful features and flexible operation. The music library is rich in content, allowing users to change the clocking settings at any time, to play any music or voice at any desired time, such as: at 6 AM, playing the "East is Red" music; at 7 AM, playing the "Big Ben" music; on May 1st, International Labor Day, playing "We, the Workers, Have Strength"; on October 1st, National Day, playing "The March of the Volunteers"; during the Spring Festival and New Year's Day, playing festive music or advertising phrases like "XX Group extends New Year's greetings to all citizens of the city, wishing everyone..." etc.