1. Customer Communication: There should be ample communication between the handling and transportation company and the customer to understand their specific requirements. For instance, the quantity and type of items to be transported, the transportation time, and the destination.

2. Quotation: After understanding the customer's requirements, the freight forwarding company should provide a detailed quotation. The quotation should include the quantity of items to be transported, the distance of transportation, the number of workers, insurance fees, etc.

3. Contract Signing: If the client is satisfied with the estimate, a formal contract should be signed between the transportation and handling company and the client. The contract should clearly define the rights and obligations of both parties, as well as the transportation time, scope of work, and routes.

4. Preparation: The handling and transportation company must prepare accordingly based on the address and time information provided by the client. For instance, prepare handling tools and schedule the transportation time and personnel.

5. Handling Process: During the handling process, the handling team should adhere to operational procedures and safety principles to ensure the safety of the items throughout transportation.

6. Customer Feedback: The handling and transportation company should understand service quality and customer needs based on customer feedback to provide better service. If the customer is dissatisfied, the company should address the issue promptly to protect the customer's rights.