Product Introduction
Our company guarantees that the tower clock products we provide will fully meet your requirements for quality, specifications, quantity, and performance. We assure that the goods will perform satisfactorily under conditions of proper installation, normal operation, and maintenance. Adhering to the service philosophy of "make a set of products, make a lifetime friend," we always put the user at the center and have established a three-tier service system consisting of the technical department, after-sales service department, and overseas offices. The three departments collaborate, collectively fulfilling after-sales tasks, to honor our commitment of "regular maintenance and timely repair" for the products.
1、Warranty PeriodOur company guarantees the quality of the tower clock equipment for a period of three years; any quality issues during the warranty period will be inspected and repaired on-site for free without any charges; after the warranty expires, lifetime repair service is provided at only the cost of replacement parts.
2、Follow-up schedulingOur company conducts an annual on-site maintenance for the tower clock equipment, and performs a monthly phone follow-up every six months.
3、Technical TrainingOur company offers free training to users on tower clock system technical management, ensuring they can correctly operate, maintain, and care for the equipment. We also provide technical documents and answer technical inquiries.
4、Free UpgradeDuring the equipment's operational period, our company offers free software upgrades and limited hardware upgrade services to customers.
5、Equipment HandoverAt the handover of the equipment, we provide some consumables and spare parts to the customer free of charge.
6、Parts inventoryThe company maintains an adequate and standardized inventory of spare parts, ensuring the availability of all equipment components throughout the equipment's operational lifespan.
7、Fault ResponseUpon receiving a customer's repair call (National Service Hotline: 0535-21320), we respond within 2 hours and arrive at the repair site within 12-36 hours.
8、TroubleshootingUpon arrival at the site, the repair personnel should immediately contact the client for repairs. After completion, explain the cause of the incident and the repair process to the client, fill out the repair record form, and have the client sign off on it. Observe the equipment for two days before leaving, ensuring it operates normally.
Tower clock equipment may inevitably encounter various malfunctions due to human factors such as materials, craftsmanship, and environment during use. Maintenance of the grand clock is an effective measure to eliminate potential faults, extend the service life of the tower clock equipment, and keep the building clock in good condition, ensuring its mechanical performance and normal operation. The scope of this work includes:
1. Inspect the tower clock movement and control components. Continuous on-off switching of the circuit is damaging to both the circuit and the movement, making the movement the most prone to damage in a tower clock. Each start and stop of the tower clock causes the hands inside the clock to vibrate, thereby reducing the lifespan of the movement and necessitating repairs.
2. Calibration of Timekeeping. Modern school grand clocks add a feedback anti-freezing switch to the movement, introducing another closed-loop control. This ensures that the movement provides a feedback signal to the master clock control system with each operation, allowing the control system to automatically detect the movement's status and make timely automatic adjustments to ensure stable timekeeping. If the two needles are running, the master and slave clock system uses closed-loop control to maintain asynchronous operation between the slave and master clocks. It is indicated that if the tower clock's timekeeping is inaccurate, the manufacturer should be contacted for tower clock repair.
3. Inspection of Lighting: Building tower clocks are typically outdoor, and lighting is a necessity. The on and off times are automatically controlled by the system. Reduce the frequency of tower clock maintenance and building tower clock repairs.
Tower clocks, architectural tower clocks, rooftop grand clocks, and clock tower grand clocks repair mainly consist of three parts:
One, the appearance display section includes the clock face, hands, markings, and the night-lighting of the clock face. Check for rust, loose clock face and markings, and potential safety hazards. Since the large clock is installed at a high altitude, repairing the appearance part is extremely inconvenient, thus selecting a reputable manufacturer and installation personnel is crucial.
Two, the electrical part of the grand clock control, which is the brain of the grand clock, has a high technical content and requires a high level of technical expertise from maintenance and service personnel. Generally, a certification is required for employment.
Three, the movement core and mechanical transmission part are the executing mechanisms of the grand clock. The movement cores produced by Yantai Kexin Watch Co., Ltd. are made of beryllium bronze for shaft bushes and 45# steel that has undergone strict mechanical heat treatment, significantly enhancing the wear resistance. The fully enclosed design ensures no maintenance or保养 required, guaranteeing a lifespan of 50 years.
In summary, large-scale clocks demand a high level of skill from maintenance personnel. They must possess both electrical and mechanical expertise, be brave yet meticulous, and capable of conducting high-altitude work independently. Our company can repair tower clock equipment from various manufacturers across the nation. We offer free on-site inspections, propose maintenance plans, and upon customer approval, sign a warranty contract. Products repaired by our company come with a free three-year warranty, with no additional fees incurred during this period.
Product Real Photos
Product Function: 15-day pre-commissioning test before the indoor unit leaves the factory
Product Function: Tower Clock Main Control Box
Product Features
Product Function: Tower Clock Master Control Cabinet, Tower Clock New Type Practical Movement
Production Process: Customized by function, ensuring trial operation of not less than 15 days before shipment
Company Introduction
Yantai Kexin Watch Co., Ltd.: Prioritizing technology, founded on trust, our products are environmentally friendly, durable, and energy-efficient. Located in the Economic and Technological Development Zone of Yantai City, we specialize in the research, design, manufacturing, installation, and maintenance of large-scale special-purpose clocks. Our main business involves providing large clocks for squares, schools, churches, stations, and more. We sell to 32 provinces, municipalities, and autonomous regions. Years of technical accumulation ensure product quality, and our offices and service outlets across the country truly put customers at ease for purchasing and using our products.
1 Logistics: SF Express, Deppon Logistics
2. Payment Terms
Customized repair contract, payment upon completion and satisfactory acceptance of the repair work.
3. Return and Exchange Policy
Custom products are non-refundable and non-exchangeable, excluding the internal unit.
Documentary System
Supplier to issue a legal and valid general or special invoice, payment by bank transfer or wire transfer, cash payments are not accepted.
5. After-Sales Service
1) Our tower clock equipment comes with a three-year quality guarantee, starting from the date of final project acceptance.
2) Within the warranty period, we are responsible for free repairs and provide a service response time of as low as 2-12 hours upon receiving the customer's repair notice, with our technicians arriving at the repair site within 12-36 hours.
3). Continuing to offer repair services after the warranty period expires, charging only for the cost of parts.
4) Lifetime free technical consulting services and software upgrade support.
5) Due to our company's high degree of self-manufacturing for the tower clock equipment, we can still ensure that the provided equipment parts meet the standards throughout the lifetime after product upgrades and replacements.
6) Our company conducts a follow-up visit to the equipment provided every six months.
7) After the repair is completed, introduce to the client the cause of the incident and the repair process. Fill out the repair record form and have the client sign for approval. Observe the client's premises for 48 hours and leave upon confirmation of normal operation.
8) Provide free training for 2 senior system administrators for the grand clock system, along with technical consultation.
9) worry-free service. With multiple offices and service stations across the country, we offer a service response time as low as 1 hour, guaranteeing fault resolution within 36 hours!
6. Key Functions of Comsat Tower Clock:
1) Time Indication Function: Utilizes a three-prong (or two-prong) design with hour, minute, and second hands.
2) Intelligent Drive Function: 1-32 disk surfaces, disk surface diameter 1-10 meters.
3) Automatic Calibration Function: The mother and daughter clock system uses closed-loop control, with the movement providing feedback on timekeeping, and automatically calibrating.
4) Automatic Time Synchronization: In the event of power failure, the memory unit automatically retains the data of the sub-clocks, and upon power restoration within 6 months, it automatically adjusts to the standard time.
5) Smart Lighting Feature: Automatically turns on and off lighting equipment.
6) Power Failure Compensation: The smart core continues to operate normally within 12-24 hours after a power outage, ensuring uninterrupted timekeeping. Automatically adjusts to standard time upon power restoration within 6 months.
7) Safety Protection Features: The entire system operates on a 12V DC safe voltage supply, providing users with effective safety assurance.
8) Maintenance-Free Feature: The entire tower clock system is designed for longevity and requires no manual maintenance.
9) GPS Satellite Time Synchronization Function: Real-time reception of the global positioning system satellite's time signal, outputting a full-time standard time code (including date and time), and automatically synchronizing the master clock time to eliminate cumulative errors and ensure precision of time.
10) Synchronization Time Function: The master clock system provides a standard synchronization time signal to other systems.
11) Microcomputer Monitoring Function: The computer integrates an Intel 64-bit dual-core processor with our self-developed monitoring hardware and software system, enabling comprehensive remote control of the master-slave clock system. It also allows for monitoring and adjustment of timekeeping and chime functions.
12) Smart Alarm Function: Automatically chimes with high-fidelity CD sound quality music, using the standard British Big Ben chime. The alarm content can be customized. Features automatic timing to turn on and off the alarm amplifier.
13) Multi-media Time-Telling Function: Equipped with our self-developed multi-media time-telling software, offering powerful functions and flexible operation. The time-telling music library is rich in content, allowing users to change the time-telling settings at any time. Users can set any music or voice at any time, for example: at 6 AM, "The East is Red" music; at 7 AM, "Big Ben" music; on International Labor Day (May 1st), "We Workers Have Strength"; on National Day (October 1st), "The March of the Volunteers"; during the Spring Festival, festive music or advertisements like "XX Group extends New Year's greetings to all citizens of the city, wishing you all..." etc.
Engineering Real Shot:
