- Logistics Distribution
SF Express, Deppon Logistics, supplier to bear the cost
- 2. Payment Terms
As per the terms of the contract
- 3. Return and Exchange Policy
Custom products are non-refundable and non-exchangeable, excluding the internal unit.
- Documentary System
Supplier issues a legally valid tax invoice
5 Key Functions of Comsat Tower Clock:
1) Time Indicator Function: Features three (or two) needles for hour, minute, and second time indication.
2) Smart Drive Function: Drive platter quantity: 1-32; platter diameter: 1-10 meters.
3) Auto-calibration Function: The mother and daughter clock system utilizes closed-loop control, with the movement providing feedback on timekeeping, enabling automatic calibration.
4) Auto-Adjust Time Function: After a power outage, the memory unit automatically retains the sub-clock data, and automatically adjusts to standard time within 6 months of power restoration.
5) Smart Lighting Feature: Auto-on and auto-off of lighting equipment.
6) Power Failure Compensation: The intelligent core continues to operate normally for 12-24 hours after a power outage, ensuring uninterrupted timekeeping. The system automatically adjusts to standard time within 6 months after power is restored.
7) Safety Protection Features: The entire system operates on a 12V DC safe voltage supply, providing effective safety assurance to users.
8) Maintenance-Free Feature: The entire tower clock system is designed for longevity with minimal need for human maintenance.
9) GPS Satellite Synchronization Function: Real-time reception of the time signals from the Global Positioning System (GPS) satellites, outputting full-time code synchronization (including date and time), and automatically synchronizing the master clock time to eliminate accumulated errors and ensure precise timekeeping.
10) Synchronization Time Feature: The master clock system provides standard synchronization time signals to other systems.
11) Microcomputer Monitoring Function: The computer combines an Intel 64-bit dual-core processor with self-developed monitoring hardware and software systems, enabling comprehensive remote control of the master-slave clock system and the ability to monitor and adjust timekeeping, chime functions, etc.
12) Smart Alarm Function: Automatically plays high-fidelity CD-quality music for alarms, using the standard British Big Ben chime. Alarm content can be customized. Automatically schedules on/off for the alarm amplifier.
13) Multi-media Alarm Function: Equipped with our self-developed multi-media alarm software, offering robust functionality and flexible operation. The alarm music library is extensive, allowing users to easily modify alarm settings at any time. Users can set any music or voice at any desired time, such as: at 6 a.m., playing "The East is Red"; at 7 a.m., the Big Ben chime; on May 1st, International Labor Day, with "We Workers Have Strength"; on October 1st, National Day, with "The March of the Volunteers"; and during the Spring Festival, festive music or advertisements like "XX Group extends New Year's greetings to the people of the city, wishing everyone..."
6. After-Sales Service Commitment:
Our tower clock equipment comes with a five-year quality warranty, starting from the date of final project acceptance.
2. During the warranty period, our company is responsible for free repairs and provides a service response time of as little as 2-12 hours upon receiving the customer's repair notification, with a repair site arrival within 12-24 hours.
3. Continue to offer repair services after the warranty period ends, charging only for the cost of parts.
4. Lifetime free technical consulting services and software upgrade support.
5. Due to our high degree of self-manufacturing for the tower clock equipment, we can still ensure that the provided equipment parts meet the standards throughout their lifetime after product upgrades and replacements.
6. Our company conducts a follow-up visit to the provided equipment every six months.
7. After the repair is completed, introduce the cause of the incident and the repair process to the client. Fill out the repair record form and have the client sign for approval. Observe for 48 hours at Party A's location, and leave upon normal operation.
8. Offer free training for two senior system administrators for the grand clock system, along with technical consultation.
9. Seamless Service. The company has offices and service stations in all provinces across the nation, offering a service response time as low as 1 hour, ensuring all issues are resolved within 24 hours!
