Our company guarantees that the tower clock products provided will fully meet your requirements for quality, specifications, quantity, and performance, and ensures that the goods will perform satisfactorily under conditions of correct installation, normal operation, and maintenance. Adhering to the service philosophy of "making a product, making a friend for life," we always put the customer at the center. We have established a three-tier service system consisting of the Technical Department, After-Sales Service Department, and overseas offices. The three departments collaborate closely to complete after-sales tasks, fulfilling our commitment to "regular maintenance and timely repair" of the products.
1、Warranty PeriodOur company guarantees a three-year quality warranty for the provided tower clock equipment; during the warranty period, we offer free on-site inspection and repair without any charges for any quality issues; after the warranty expires, we provide lifetime repair services, charging only for the cost of parts.
2、Follow-up arrangementOur company conducts an annual on-site inspection for the tower clock equipment, and performs a monthly follow-up call every six months.
3、Technical TrainingOur company provides free training for technical managers on the tower clock system, ensuring they can properly operate, maintain, and care for the equipment. We also offer technical documents and answer technical inquiries.
4、Free UpgradeDuring the equipment's operational period, we offer free software upgrades and a limited hardware upgrade service to our customers.
5、Equipment HandoverAt equipment handover, we provide some consumables and spare parts to the user free of charge.
6、Parts inventoryOur company maintains an ample and standardized inventory of spare parts, ensuring the availability of all equipment components throughout the operational lifespan of the equipment.
7、Fault ResponseUpon receiving a customer's repair call (national service hotline: 0535-21320), we will respond within 2 hours and arrive at the repair site within 12-36 hours.
8、TroubleshootingUpon arrival at the site, the maintenance personnel should immediately contact the client for repairs. After completion, explain the cause of the incident and the repair process to the client, fill out the maintenance record form, and have the client sign for approval. Only leave after two days of observation with the equipment operating normally.
Tower clock equipment may inevitably encounter various malfunctions during use due to human factors such as materials, craftsmanship, and environment. Maintenance of the large clock is an effective measure to eliminate potential faults, extend the service life of the tower clock equipment, and keep the building tower clock in good condition, ensuring its mechanical performance and normal operation. The scope of this work includes:
1. Inspect the tower clock movement and control section. Continuous on-off switching of the circuit is damaging to both the circuit and the movement, so the most susceptible part of the tower clock is the movement. Each start and stop of the tower clock causes the hands inside the clock to tremble, thereby reducing the lifespan of the movement and necessitating repairs.
2. Calibration of Timekeeping. Modern school clocks add a feedback anti-freeze switch to the movement, introducing another closed-loop control. This ensures that the movement provides a feedback signal to the master clock control system with each operation, allowing the system to automatically detect the movement's status and make timely automatic adjustments to ensure stable timekeeping. If the two needles are operating, the master and slave clock system uses closed-loop control to maintain asynchronous operation between the slave and master clocks. It is indicated that if the tower clock's timekeeping is inaccurate, one should seek repairs from the manufacturer.
3. Inspect Lighting: Tower clocks are typically outdoor installations, so adequate lighting is essential. The on and off times are automatically controlled by the system. Reduce the frequency of tower clock maintenance and building tower clock repairs.
Belfries, tower clocks, rooftop grand clocks, and clock tower repairs primarily consist of three main parts:
One, the appearance display section includes the clock face, hands, numerals, and the glow-in-the-dark illumination of the clock face. Check for rust, loose clock face or numeral hands, and potential safety hazards. Since the large clock is installed at a high elevation, repairing the appearance part is extremely inconvenient, so choosing a reputable manufacturer and installation personnel is crucial.
Two, the electrical part of the grand clock control, which is the brain of the grand clock, has a high level of technology and requires a high skill level for maintenance and service personnel. Generally, certification is required to assume a position.
Three, the movement core and mechanical transmission part are the executing mechanism of the large bell. The movement cores produced by Yantai Kexin Watch Co., Ltd. are made of beryllium bronze for shaft bearings and 45# steel that has undergone rigorous mechanical heat treatment, significantly enhancing the wear resistance. The fully enclosed design ensures no maintenance or保养 is required, guaranteeing a lifespan of 50 years.
In summary, large-scale clocks demand a high level of expertise from maintenance personnel. They must possess both electrical and mechanical skills, be brave yet meticulous, and capable of performing high-altitude work independently. Our company can repair tower clock equipment from various manufacturers across the nation. We offer free on-site inspections, propose maintenance plans, and upon customer approval, we sign a warranty contract. Products repaired by our company come with a free three-year warranty, with no additional fees incurred during this period.
Product Actual Photos
Product Function: Pre-delivery trial run of the indoor unit
Product Function: Tower Clock Main Control Box
Product Features
Product Function: Tower Clock Master Control Cabinet, Tower Clock New Practical Movement
Production Process: Customized by function to ensure trial run not less than x days before shipment
Company Introduction
Introduction: Yantai Kexin Watch Co., Ltd.: Prioritizing technology, based on trust, selected as a Science and Technology Small and Medium-sized Enterprise in Shandong Province (202037061100003131). Swiss technology ensures products are timely, durable, and energy-efficient. Located in the Yantai Economic and Technological Development Zone, the company specializes in the research, design, manufacturing, installation, and maintenance of large-scale special clocks. Main business involves providing large clocks for squares, schools, churches, stations, and more across 32 provinces, municipalities, and regions, as well as numerous countries and areas. Years of technical accumulation guarantee product quality, while our offices and service outlets nationwide truly assure customers of a worry-free purchase and comfortable use.
1 Logistics: SF Express, Deppon
2. Payment Methods
Customized repair contract, payment upon completion and satisfactory acceptance of the repair work.
3. Return and Exchange Policy
Custom products are non-refundable and non-exchangeable, excluding the indoor unit.
4. Bill of Exchange System
Supplier to issue a legal and valid general or special invoice, payment by bank transfer or wire transfer only, cash payments are not accepted.
5. After-Sales Service
Our tower clock equipment comes with a three-year warranty, effective from the date of final project acceptance.
2) During the warranty period, we are responsible for free repairs and provide a service response time as low as 2-12 hours after receiving the customer's repair request, with a site arrival time of 12-36 hours.
3). Post-warranty, we continue to offer repair services at only the cost of parts.
4) Lifetime free technical consulting services and software upgrade support.
5) Due to our company's high level of self-manufacturing for tower clock equipment, we can still ensure that the provided equipment parts meet the standards throughout the life cycle after product upgrades and replacements.
6). Our company conducts a follow-up visit to the equipment provided every six months.
7) After the repair is completed, introduce the cause of the incident and the repair process to the client. Fill out the repair record form and have the client sign for approval. Observe for 48 hours at Party A's location, and leave upon normal operation.
8) Free training for 2 senior system administrators on the grand clock system, along with technical consultation.
9) Unwavering Service. With multiple offices and service stations across the country, we offer a service response time as low as 1 hour, ensuring that any issues are resolved within 36 hours!
6. Key Functions of Kexin Tower Clock:
1) Time Indication Function: Features hour, minute, and second hands (or two hands) for time indication.
2) Intelligent Drive Function: 1-32 drive platters, platter diameter 1-10 meters.
3) Automatic Calibration Function: The mother and daughter clock system uses closed-loop control, with the movement providing feedback on its timing, enabling automatic calibration.
4) Automatic Time Synchronization: After a power outage, the memory unit automatically stores the clock data, and the clock will automatically synchronize to standard time upon power return within 6 months.
5) Smart Lighting Feature: Automatically turns lighting equipment on and off.
6) Power Failure Compensation Function: The intelligent core continues to operate normally within 12-24 hours after a power outage, ensuring the clock does not stop during power failure. Automatically adjusts to standard time within 6 months after power is restored.
7) Safety Protection Features: The entire system is powered by a 12V DC safe voltage, providing users with effective safety protection.
8) Maintenance-Free Feature: The entire tower clock system is designed with longevity in mind, requiring no manual maintenance.
9) GPS Satellite Synchronization Function: Real-time reception of the time signal from global positioning system satellites, outputting full-time standard time codes (including date and time), and automatically synchronizing master clock time to eliminate cumulative errors and ensure precise timing.
10) Synchronization Time Feature: The master clock system provides a standard synchronization time signal to other systems.
11) Microcomputer Monitoring Function: The computer is equipped with an Intel 64-bit dual-core processor and our self-developed monitoring hardware and software system, enabling comprehensive remote control of the master-slave clock system. It also allows for monitoring and adjusting functions such as timekeeping and chime.
12) Smart Alarm Feature: Automatically plays high-fidelity CD-quality music, using the standard British Big Ben chime. Customizable alarm content is available. Features automatic scheduling to turn on and off the alarm amplifier.
13) Multimedia Announcement Feature: Utilizing our self-developed multimedia announcement software, which is powerful and user-friendly, the music library is rich in content. Users can easily change the announcement settings at any time, scheduling any music or voice at any desired time, such as: at 6 AM, broadcasting the song "The East is Red"; at 7 AM, the Big Ben chime; on May 1st, the International Labor Day, playing "We, the Workers, Have Strength"; on October 1st, the National Day, the "March of the Volunteers"; during the Spring Festival, festive music or advertisements like "XX Group wishes all citizens a happy New Year and prays for...".
