- Logistics Distribution
SF Express, Deppon Logistics, supplier to bear the cost
- 2. Payment Methods
As per the terms of the contract
- 3. Return and Exchange Policy
Custom products are non-refundable and non-exchangeable, excluding the indoor unit.
- 4. Documentary System
Supplier issues a legally valid tax document
5 Key Functions of Comsci Tower Clock:
1) Time Indication Function: Features hour, minute, and second hands (or two hands) for time indication.
2) Smart Drive Function: 1-32 drives available, disk diameter 1-10 meters.
3) Automatic Calibration Function: The mother and daughter clock system uses a closed-loop control, with the movement feeding back its timing status for automatic calibration.
4) Auto-Tracking Time Function: In the event of a power outage, the memory unit automatically retains the sub-clock data, and upon power restoration within 6 months, it automatically adjusts to the standard time.
5) Smart Lighting Feature: Automatically turns on and off lighting equipment.
6) Power outage compensation function: The smart core continues to operate normally within 12 to 24 hours after a power outage, ensuring that the clock does not stop during the outage. Automatically adjusts to standard time within 6 months after power is restored.
7) Safety Protection Features: The entire system is powered by a 12V DC safe voltage, providing effective safety protection for users.
8) Maintenance-Free Feature: The entire tower clock system is designed for longevity with minimal need for manual maintenance.
9) GPS Satellite Time Synchronization Feature: Real-time reception of time signals from GPS satellites, outputting full-time standard synchronization time codes (including date and time), and automatically synchronizing the master clock to eliminate cumulative errors and ensure precision in time.
10) Synchronization Time Feature: The master clock system can provide standard synchronization time signals to other systems.
11) Microcomputer Monitoring Function: The computer employs an Intel 64-bit dual-core processor combined with self-developed monitoring hardware and software systems, enabling comprehensive remote control of the master-slave clock system and the ability to monitor and adjust timekeeping, chime functions, etc.
12) Smart Alarm Function: Automatically plays high-fidelity CD-quality music, using the standard British Big Ben chime. Customizable alarm content is available. Features automatic timing to turn on and off the alarm amplifier.
13) Multimedia Clocking Function: Utilizing our self-developed multimedia clocking software, which boasts powerful features and flexible operation. The music library is rich in content, allowing users to change clocking settings at any time, to play any music or voice at any desired time, such as: at 6 AM, playing the "East is Red" music; at 7 AM, playing the "Big Ben" music; on May 1st, International Labor Day, playing "We Workers Have Strength"; on October 1st, National Day, playing "The March of the Volunteers"; during the Spring Festival, playing festive music or advertising phrases like "XX Group extends New Year greetings to all citizens of the city, wishing everyone..." etc.
6. After-Sales Service Commitment:
Our tower clock equipment comes with a five-year quality warranty, starting from the date of final project acceptance.
2. During the warranty period, we are responsible for free repairs and provide a service response time of as little as 2-12 hours after receiving the customer's repair notification, with on-site service within 12-24 hours.
3. Continued repair services after the warranty period, with only component cost fees charged.
4. Lifetime free technical consulting services and software upgrade support.
5. Due to our company's high level of self-manufacturing for tower clock equipment, we can still ensure that the provided equipment parts meet the standards throughout the lifetime after product upgrades and replacements.
6. Our company conducts a follow-up visit to the equipment provided every six months.
7. After the repair is completed, introduce the cause of the incident and the repair process to the customer. Fill out the repair record form and have the customer sign for approval. Observe for 48 hours at Party A's location, and leave upon normal operation.
8. Provide free training for 2 senior system administrators on the grand clock system, along with technical consultation.
9. Unwavering Service. The company has offices and service stations in all provinces across the country, offering service response times as low as 1 hour.
