2. Payment Terms
Customized repair contract, payment upon completion and satisfactory acceptance of the repair work.
Custom products are non-refundable and non-exchangeable, excluding the internal unit.
Vendor to issue a valid and legal general or special invoice, payment by bank transfer or wire transfer, cash payments are not accepted.
5. After-Sales Service
1). The quality warranty period for the tower clock equipment provided by our company is3Year, calculated from the date of final engineering acceptance.
2) During the warranty period, our company is responsible for free repairs and provides a service response time of as little as 2-12 hours after receiving the customer's repair request, with a commitment to arrive at the repair site within 48 hours.
3). Post-warranty, we continue to offer repair services at only the cost of parts.
4) Lifetime free technical consulting services and software upgrade support.
5) Due to our high degree of self-production for the tower clock equipment, we can still ensure that the provided equipment accessories meet the standards throughout the lifetime of the product after upgrades and replacements.
6) Our company conducts a follow-up visit to the equipment provided every six months.
7) After the repair is completed, introduce the cause of the incident and the repair process to the client. Fill out the repair record form and have the client sign for approval. Observe the site for 48 hours by Party A, and leave once normal operation is confirmed.
8). Provide free training for 2 senior system administrators for the grand clock system, along with technical consultation.
9) Worry-Free Service. The company has offices and service stations in all provinces across the country, offering a service response time as low as 1 hour and a fault resolution within 72 hours!
6. Key Functions of Kexin Tower Clock:
1) Time Indication Function: Features three (or two) needles indicating hours, minutes, and seconds.
2) Smart Drive Features: Drive platter quantity: 1-32; platter diameter: 1-10 meters.
3) Automatic Calibration Function: The parent-child clock system employs closed-loop control, with the movement feedbacking its timing, enabling automatic calibration.
4) Auto-Tracking Time Function: After power outage, the memory unit automatically stores the subordinate clock data, and it will automatically sync to standard time within 6 months of power restoration.
5) Smart Lighting Feature: Auto on/off lighting devices.
6) Power Failure Compensation: The intelligent core continues to operate normally within 12 to 24 hours after a power outage, ensuring the clock does not stop during power outages. The clock automatically adjusts to standard time within 6 months of power restoration.
7) Safety Protection Features: The entire system is powered by a 12V DC safe voltage, providing effective safety protection for users.
8) Maintenance-Free Feature: The entire tower clock system is designed with longevity in mind, requiring no manual maintenance.
9) GPS Satellite Synchronization Function: Real-time reception of the time signals from global positioning system satellites, outputting full-time standard time codes (including date and time), and automatically synchronizing the master clock time to eliminate cumulative errors and ensure precise timing.
10) Synchronization Time Function: The master clock system provides a standard synchronization time signal to other systems.
11) Microcomputer Monitoring Function: The computer is equipped with an Intel 64-bit dual-core processor and our self-developed monitoring hardware and software system, enabling comprehensive remote control of the master-slave clock system. It also allows for monitoring and adjusting functions such as timekeeping and bell striking.
12) Smart Alarm Function: Automatically plays high-fidelity CD-quality music for timing, using the standard British Big Ben chime. Customizable alarm content is available. Features automatic timer to turn on and off the alarm amplifier.
13) Multimedia Announcement Function: Equipped with our independently developed multimedia announcement software, offering powerful features and flexible operation. The music library is rich in content, allowing users to change the announcement settings at any time. They can choose any music or voice at any time, such as: playing the "East is Red" music at 6 AM, "Big Ben" music at 7 AM; on May 1st, International Labor Day, "We Workers Have Strength"; on October 1st, National Day, "The March of the Volunteers"; and during the Spring Festival, festive music or promotional phrases like "XX Group wishes all the people in the city a happy New Year, and wishes them..." etc.














































