2. Payment Methods
Customized Maintenance Contract, payment to be made upon completion and satisfactory acceptance of the maintenance work.
Custom products are non-refundable and non-exchangeable, except for the internal unit.
Supplier to issue a valid and legal general or special invoice, payment by bank transfer or wire transfer, cash payments are not accepted.
5. After-Sales Service
1) The quality warranty period for the tower clock equipment provided by our company isThreeYear, commencing from the date of final engineering acceptance.
2) During the warranty period, we are responsible for free repairs and provide a service response time as low as 2-12 hours after receiving the customer's repair request, with a site visit within 12-36 hours.
3). Continuing to offer repair services after the warranty period expires, with only the cost of parts charged.
4) Lifetime free technical consulting services and software upgrade support.
5) Due to our company's high degree of in-house production for tower clock equipment, the provided equipment accessories can still meet the standards after product upgrades and generations.
6). Our company conducts a follow-up visit to the equipment provided every six months.
7) After the repair is completed, introduce the cause of the incident and the repair process to the customer. Fill out the repair record form and have the customer sign for approval. Observe the site for 48 hours by Party A, and leave once normal operations are resumed.
8) Free training for 2 senior system administrators on the grand clock system, along with technical consultation.
9) worry-free service. The company has offices and service stations in all provinces across the country, offering a service response time as low as 1 hour, ensuring any issues are resolved within 24 hours!
6. Key Functions of Kexin Tower Clock:
1) Time Indication Function: Features hour, minute, and second hands (or two hands) for time indication.
2) Smart Drive Function: 1-32 drives available, disk diameter 1-10 meters.
3) Auto-calibration Function: The master-slave clock system utilizes a closed-loop control, with the movement feedbacking its timing to automatically calibrate.
4) Auto-Tracking Time Function: After a power outage, the memory unit automatically retains the sub-clock data, and upon power return within 6 months, it automatically adjusts to standard time.
5) Smart Lighting Feature: Automatically turns on and off lighting equipment.
6) Power Failure Compensation: The smart core continues to operate normally within 12 to 24 hours after a power outage, ensuring uninterrupted timekeeping. The clock automatically adjusts to standard time within 6 months after power is restored.
7) Safety Protection Features: The entire system is powered by a 12V DC safe voltage, providing effective safety protection for users.
8) Maintenance-Free Feature: The entire tower clock system is designed for longevity with minimal need for manual maintenance.
9) GPS Satellite Synchronization Function: Real-time reception of GPS satellite time signals, outputting full-time standard synchronization time code (including date and time), and automatically synchronizing master clock time to eliminate cumulative errors and ensure precise timing.
10) Synchronization Time Feature: The master clock system can provide standard synchronization time signals to other systems.
11) Microcomputer Monitoring Function: The computer utilizes an Intel 64-bit dual-core processor in conjunction with self-developed monitoring hardware and software systems, enabling comprehensive remote control of the master-slave clock system. It also allows for monitoring and adjusting functions such as timekeeping and chime.
12) Smart Alarm Feature: Automatically plays high-fidelity CD-quality music for alarms, using the standard British Big Ben chime. Alarm content can be customized. Features automatic scheduling to turn on and off the alarm amplifier.
13) Multi-media Clocking Feature: Utilizing our self-developed multi-media clocking software, offering powerful functionality and flexible operation. The music library is rich in content, allowing users to change clocking settings at any time, to play any music or voice at any desired time. For example: at 6 AM, play the "Dongfang Hong" music; at 7 AM, play the "Big Ben" music; on May 1st, International Labor Day, play "We, the Workers, Have Strength"; on October 1st, National Day, play "The March of the Volunteers"; during the Spring Festival and New Year's Day, play festive music or advertisements like "XX Group wishes all citizens a happy New Year and prays for...".










































