Power Integration Communication Scheduling Solution_Solution Provider Co., Ltd._Hangzhou Xiaobeng Technology Co., Ltd._Zhongshang 114 Industry Resources Network 
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Hangzhou Xiaobeng Technology Co., Ltd.
Hangzhou Xiaobeng Technology Co., Ltd.

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Current Location:Home>Solution Provider Co., Ltd.>Power Integration Communication Scheduling Solution

    Power Integration Communication Scheduling Solution

    2024-04-02

    Background of the Proposal:

           In the power communication network, the voice exchange network is primarily composed of two exchange networks: dispatching and administrative. Currently, the voice exchange network mainly employs circuit-switched technology for networking. The main issue with the power communication voice exchange network is the single networking method, which inevitably leads to a fragile network. Any fault or human error in the network can potentially cause communication disruptions, and in severe cases, even paralyze the entire communication network. Therefore, there is an urgent need for new networking methods to complement the traditional ones.

    Currently, the communication networks of major power companies primarily exhibit the following shortcomings:

    (1) Coverage is insufficient. Most job positions in remote, harsh environments, and difficult wiring areas are not covered.

    (2) Limited mobile communication capabilities. Primarily supports terminal deployment at fixed posts, unable to facilitate communication during movement.

    (3) Difficulty in executing intelligent business operations. Unable to achieve wireless intercom, video, conference, broadcast, and alarm system integration, resulting in the inability to unify command and dispatch functions.

    (4) High maintenance costs. The power plant utilizes multiple business communication systems and terminals, which require a significant amount of manpower, materials, and financial resources for maintenance, thereby increasing the overall maintenance costs.



    Solution:

           Xiaobeng Technology's integrated communication dispatching system solution is based on maximizing the use of dedicated networks, IP networks, and traditional voice networks. It offers voice, data, and multimedia services, while striving to maintain the existing network structure as much as possible. Gradually transferring communication services carried by traditional switching networks to the new integrated communication platform. This solution effectively enhances office automation, with voice, video, and data services all carried by IP networks, improving network utilization. It maintains technological advancement and allows for a quick transition to the next-generation NGN network.


    Standard Power Company Application:



    Solution Advantages:

    1. Offer comprehensive solutions

           Xiaobeng Technology's Integrated Communication Scheduling System provides users with an all-in-one industry-specific command and dispatching solution, serving as a platform for various services such as voice, video, data, and image. Through a comprehensive multimedia dispatching platform, it unifies command and dispatching for various business terminals, effectively addressing the high investment, inconvenience in operation, and communication bottlenecks caused by the independent deployment and scheduling of various business platforms within the user's organization.

     

    2. Address the issue of currently existing independent systems.

           Many power companies have deployed various types of business systems, including programmed exchange systems, programmed dispatch systems, cluster intercom systems, video surveillance systems, public address systems, and public mobile phone systems, etc. Due to the technical flaws of the existing communication systems, they are unable to handle system integration effectively. As a result, the communication systems remain independently operational and are unable to achieve seamless interoperability.

           With the integration of the Xiong Bao Technology Communication Scheduling Platform, seamless interoperability between existing communication systems is achieved, including one-touch meetings, one-touch broadcasts, one-touch audio-video联动 scheduling, public meeting rooms, SMS scheduling, wired and wireless convergence, intercom via landline/phone, remote broadcast release, and broadcast calls through trunking radio terminals.

           The binding of voice communication systems with video business systems allows for a direct, one-click scheduling of the video terminals of assigned duty positions on the dispatch console interface, streamlining the operational process for command personnel.

           Centralize various communication terminals on a single dispatch console for unified management and scheduling. During production scheduling, there's no need to consider what type of terminal the personnel being scheduled are using; the dispatch can be carried out directly. For instance, gather different communication terminals in the same conference room for a phone meeting, or receive broadcast instructions.

     

    3. Offer unified scheduling or tiered scheduling modes

           The system supports multi-level scheduling, where provincial scheduling centers hold first-level scheduling privileges, enabling them to dispatch all terminals from various municipal units and their respective remote institutions; municipal scheduling centers can dispatch both local terminals and those from all remote institutions under their jurisdiction.

     

    4. Flexible Network Deployment Models

           The Fusion Communication Dispatching System from Xiao Ben Technology can be deployed on dedicated networks, IP networks, 4G/5G/Wi-Fi, and other wireless networks. All devices on the core platform can be installed in any area covered by IP networks and wireless networks, allowing for the selection of an appropriate networking mode based on the actual project requirements of the user.

           From the perspective of system management, various networking modes can be adopted, such as centralized deployment and distributed deployment; from the basic network angle, options include IP-based network deployment and various relay-based deployments; and from the reliability standpoint, multiple networking modes can be chosen, such as core platform backup, basic network backup, relay backup, and terminal backup.

           Compared to traditional dispatching and video networks, Xiaobeng Technology's integrated communication dispatching platform utilizes a flexible network deployment model, effectively addressing challenges such as a single user internal networking pattern,不便 for later expansion, and poor backup capabilities.

     

    5. Various business terminal options

    The Xiaobeng Technology's Integrated Communication Dispatching System supports command and dispatching for various dispatching terminals. It allows users to select the appropriate business terminal based on their internal positions.

           We provide touch screen dispatch consoles or PC-based dispatch software as management platforms for command personnel.

           Equipping regular administrative staff with simulated/IP phones as dispatch terminals.

           Equipping mobile staff with wireless handheld terminals as dispatch terminals.

           Broadcast speakers or intercom stations are installed at each key area or remote duty post to listen to broadcasts issued by the command center.

           Various scheduling terminals, video terminals, and broadcast terminals can seamlessly interconnect. All devices can be scheduled by the multimedia dispatching platform and can communicate with external lines.



    6. Unified Local/Remote Management

    All communication devices in Xiaobeng Technology's integrated communication dispatching system support both local and remote maintenance modes. Maintenance personnel can remotely log into the backend of each device to perform system monitoring, configuration, modifications, and other operations, facilitating centralized maintenance and management of the entire system.

    Compared to conventional dispatching systems and independent video systems that can only be managed locally or separately, Xiaobeng Technology's integrated dispatching system enables unified local or remote management of all voice and video devices through IP networks.

     

    7. Concentrated Recording

    Xiaobeng Technology's Integrated Dispatching System enables real-time recording of voice calls from all terminals within the system by simply adding a recording board. No additional recording servers or equipment need to be configured. Recording files can be stored directly on the recording board or remotely on a server. Operations such as recording, storage, transcoding, playback, and search of recording files can be remotely performed over an IP network.

     

    8. Various Backup Strategies Available

    Xiaobeng Technology's integrated communication dispatching system offers multiple reliability deployment mechanisms, ensuring the stable operation of the system effectively.

     Device Backup: All digital dispatching machines used in the system support redundant hot backup for the main control board, power board, and recording board, ensuring seamless switching in the event of a failure.

            Basic Network Backup: Enables simultaneous deployment of traditional IP networks and private networks. The IP network and private network implement routing backup settings through network devices, ensuring that in the event of severe failures in the IP network, command and dispatch operations for key positions and personnel can be achieved through the private network.

    Repeater Channel Backup: The system supports various operator network access interfaces such as FXO, IPO, digital trunks, and IMS, ensuring that in the event of a fault in a repeater of one operator, traffic can be routed out through another operator's repeater. This guarantees interconnectivity with external lines under any circumstances.

    Terminal Scheduling Backup: The system supports the function of one scheduling terminal with multiple numbers and one number with multiple terminals. It allows the same scheduling terminal to be registered on different digital scheduling machines, ensuring that scheduling functions can be achieved through other scheduling machines in case one scheduling machine fails.

     

    9. Customized development interfaces and flexible business expansion post-launch

    The Xiaobeng Technology's integrated scheduling system supports expansion up to 8,192 channels and features modular design with a high degree of system integration.Card options with various business functions: FXS Analog User Card, FXO Loopback Relay Card, IP User Card (IPS), IP Relay Card (IPO), PCM Relay Cards (NO.1, NO.7, PRI), REC Recording Card, HF Trunking Gateway Card, AUD Audio Interface Card, DMB Broadcast System Card, ALM Dry Contact Alarm Card, RLD Integrated联动 System Card. Effectively protect users' investments.

           The integrated communication dispatch platform also offers an open SDK, enabling the integration and connection of various business systems. It allows for certain command and dispatch operations through business systems and can also integrate specific content from business systems for display on the dispatch console. SmallBull Technology provides customized secondary development interfaces, facilitating the development of new business functions and integration with third-party business platforms based on user needs.

     

    Detailed Features:

     

    Robust Broadcast Features

    Multilevel Voice Navigation

    User-defined Ratio of User Relay Function

    Circular (Priority) Substation Selection Function

    Support for multi-system integration and联动

    Cluster Intercom

    Unlimited number of connections to the dispatch console

    Audio-Visual Integration

    Automated Queueing

    GIS (Geographic Information System)

    Multilevel zoning

    Unified/Multilevel Scheduling

    Full-Channel Recording Feature

    Hybrid Signal Routing Feature

    All Extension Codes

    Zihao Management

    Define Routing

    Call Display

    Inbound and outbound call information

    Dialing Preprocessing

    Internal and external line numbers

    Full Call Recording

    Board Card Fault Detection

    Detour Relay Routing

    Relay Group

    Listen

    Number Transformation

    Computer Operator

    Limited Call Feature

    Narrowband dial-up

    Day/Nightwear Feature

    Hold the line

    Group Call, Group Broadcast

    One-Click Alert Feature

    Data Backup

    Virtual PBX

    Intelligent Voice Service

    Dual Number Function

    Extension phone rings

    Inbound and outbound line ring differentiation

    External Encoding

    Insider Group

    Charging Function

    Leave a Message Box

    Malicious Phone Calls Inquiry

    Multi-tier restrictions

    Junction Plans Withdrawn

    Call Forwarding Feature

    Please call back when busy.

    Please take the incoming call.

    Extension Hotline Feature

    Do Not Disturb

    Inbound and outbound conference calls

    Internal/External Line Transfer

    Force Insert/Force Remove Function

    Wake-up Service (Alarm Service)

    Long awaited response finally routed to the main switchboard

    Self-recorded voice

    Built-in voice mailbox

    Ringtones

    Call and Bill Inquiry

    Three-Way Call

    Smart Relay

    Emergency Call Feature

    Blacklist Feature

    Secretarial Functions

    Fax Service

    Number Sharing




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Hangzhou Xiaobeng Technology Co., Ltd.
Service Hotline 19011221055
Company Phone 19011221055
Company Address No. 505, Xingguo Road, Lingping District, Hangzhou, Zhejiang Province

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