The HJ-E800A digital programmable exchange utilizes advanced digital communication technology, continuously innovating in line with market demands. It integrates circuit, IP, and fiber optic access technologies to develop the next generation of digital programmable exchanges. It offers over 70 powerful hotel management and business office functionalities, supporting analog trunks such as loop, E&M, and carrier, as well as digital trunks with protocols like No.7, R2 (NO.1), PRI, and V5 signaling. It also supports remote module extensions via optical interfaces and E1 interface methods. It is equipped with VoIP trunks based on H.323 and SIP protocols, making it an ideal device for users to improve communication conditions, enhance work efficiency, control call expenses, and implement office intelligence. The equipment is easy to install and maintain, suitable for various applications including standalone, wall-mounted, and rack-mounted installations. It also boasts strong environmental adaptability, low power consumption, noiseless operation, and stable reliability.

Equipment Features

Robust networking capabilities

Offer interfaces including E1, E&M, Carrier, Magnet, Loop, VOIP, Fiber Optic, etc., with E1 supporting signaling systems like R2, NO.1, DSS1 (PRI), QSIG, SS7, V5, etc. These interfaces and signaling systems can be interconnected, serving as a signaling and interface gateway.

2. Remote Module

Supports fiber or E1 remote module extension, significantly reducing the cost of manual wiring, and maintenance is simple and convenient.

3. Highly reliable performance

Full distributed control, modular structure, utilizing DSP and FPGA technologies, K20 level 3 lightning protection measures, fault diagnosis and detection functions, hot-swap technology.

4. Wide Range of Applications

Suited for operator access, private network deployment, virtual operations, hotels and restaurants, corporate and institutional units, dispatch communication, call centers, and emergency response platforms, etc.

5. Control System

System-on-chip processing with embedded technology, high-capacity NAND FLASH storage, and support for online program upgrades.

6. Digital Audio Source System

Offer personalized extension ringback tones, tiered IVR voice guidance, and voice message mailbox services.

7. Voice Message Mailbox Feature

This voice mailbox system can independently complete all the functions of a voice message system without a computer; it uses flash as the storage medium, with a total of 255 mailboxes. Mailboxes 0-64 can record voice messages up to 16 minutes in length, while mailboxes 65-255 can record up to 4 minutes. Each mailbox can individually record a welcome message up to 16 seconds long; it also allows for the simultaneous recording of 32 voice message mailboxes. The system features full digital recording with audio quality in line with the G.711 standard, ensuring telecommunication-grade call quality. It provides a perfect solution for hotels, motels, and small and medium-sized enterprises to implement a voice message system.

8. PCB Fault Detection

Advanced hardware board card fault monitoring, automatic fault shunting function, and full viewing of board card operation status in the background.

9. Low-power control

The system significantly reduces the number of backup battery units and the overall power consumption of the entire unit while ensuring normal operation of the communication lines.

10. Reasonably structured, flexible configuration

All-digital, full-time slot seamless switching network, with unit modules centered around the switching network, featuring unified unit interfaces for inter-changeability among different units; true universal card slots allow various interface boards to be arbitrarily configured, with arbitrary adjustment of capacity, and enable arbitrary configuration of extension/trunk ratios according to user needs, maximizing system resource sharing.

11. System Architecture

Wall-mounted/19-inch standard rack-mount design, with a spacious and aesthetically pleasing appearance.

User Feature Highlights

Comprehensive routing capabilities

Automated IP dial-out, Hotline dial-out, Trunking dial-out, Second dial-out, and dialing rule pre-processing, etc.

Local intelligent call forwarding, local intelligent outgoing calls, and other inbound and outbound call methods.

Reroute (if the IP number area is unreachable, it will automatically reroute via the second route).

Robust number processing capability

Equipped with 2 user numbers and full-dial caller ID sending.

Flexible number parameter management, offering multiple index table solutions.

Automatically change the displayed caller ID for outgoing calls from a branch or the called number for incoming trunk calls as needed.

3. Comprehensive business and control management

Extension level management, time-slot based grade control, account and password management.

Call Forwarding, Unanswered Call Forwarding, Busy Call Forwarding, Hotline Calling, Single Key Calling.

Caller ID, Ring Back, Call Selection, Transfer Prompt, Transfer Force, Prompt, Force.

4. Comprehensive Billing Management

Supports billing for inbound, outbound, and interconnection calls.

Supports billing by extension, account, and department.

Supports deposit security management, offers booth/supermarket billing modes, and provides original call records.

Offer 3 tiered rates, discounts for various time slots and regions, and IP-based billing.

5. User-friendly voice feature

Multilevel IVR voice guidance; during outside line calls, after listening to the guiding voice, directly dial the extension. If the extension is busy, you can switch to another extension.

Dial the code or leave a message for this extension; if the extension is not answered, you can dial another extension number or leave a message for this extension.

The system is more user-friendly, allowing users to customize the content of each guide voice segment.

Supports voice announcements for time, date, and extension number.

Provide voice inquiry for call charges, extension parameters, and extension status.

Implement incoming trunk prompts, wrong number prompts, busy prompts, and call handling prompts.

6. Ringtone System

This ringtones system offers telecom-grade ringtone solutions; it enables mainline ringtones and extension ringtones. Through the system's management software, users can easily upload ringtones for all mainlines and extensions. It perfectly integrates personalized ringtones with corporate ringtones.

7. Voice Navigation System

This voice navigation system features customizable multi-level menu-style voice navigation prompts, allowing users to flexibly design voice prompt content according to their needs, including voice content, button handling, end-of-play processing, no response handling, busy handling, transferring to an extension, and transferring to the main switchboard functions: helping to improve service efficiency, enhance corporate image, and achieve more professional services.

8. User-friendly voice feature

Multilevel IVR voice guidance: After hearing the guidance prompts upon an outside call, directly dial the extension. If the extension is busy, you can switch to another extension code or leave a message for the extension. If no one answers the extension, you can try another extension number or leave a message, making the system more user-friendly. Users can customize the content of each guidance voice segment.

Supports voice reporting of time, date, and extension number.

Provide voice inquiries for call charges, extension parameters, and extension status.

Implement inbound call alerts for incorrect numbers, busy signals, and call handling prompts.

9. Flexible Global Parameter Settings

Supports adjustments for parameters such as caller ID, total number of switchboards, and starting number of switchboard lines.

Parameters for internal line extension ringtone, external line extension ringtone, transfer failure tone, and prompt tone durations can be flexibly set.

10. Dedicated dispatch, emergency response, and call center features

Group call, queuing, transfer, selective pickup, multi-party call, force insertion, force disconnect.

Malicious phone tracking and recording.