The catering service process simulation virtual teaching system is designed according to the roles in five-star hotel catering services. It engages learners in the study and experience of catering service knowledge through entertaining and gamified methods. Players can choose their desired role upon entering the system, such as reservationist, greeter, waiter, restaurant supervisor, etc., and then proceed with the service workflow specific to their chosen role in the scenario. During the service, they must answer questions and make choices based on standard service protocols, incorporating key knowledge points. This process not only facilitates learning but also makes it enjoyable. The practical training content covers roles, service workflows, standards, knowledge acquisition, and quizzes, with a直观 learning environment that enhances learning efficiency.











