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 After-Sales Service Commitment:

Under normal usage, our company offers one-year free on-site service and lifetime repair. During the warranty period, if the damage is due to human error, our company is still responsible for the repair, and the user only needs to pay for the cost of the damaged parts and labor.

Our company has a dedicated after-sales service hotline, staffed by professionals ready to assist with inquiries regarding usage, repairs, and maintenance. We guarantee to provide clear solutions or schedule on-site repairs within 24 hours of receiving a repair call, regardless of whether the product is under warranty.

Our national sales and after-sales service center is located in the Shenzhen headquarters. To ensure we provide high-quality and timely after-sales service, we have established dedicated after-sales service offices across the country, equipped with an ample supply of common spare parts, to minimize the time from identifying to resolving issues for our customers.

Our company offers professional on-site training or phone guidance when delivering vehicles to clients, providing detailed explanations and answers on actual operation, daily maintenance, and repair skills to minimize abnormalities caused by abnormal operations. We ensure the vehicle runs smoothly daily, giving clients peace of mind and comfort in use.