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All products we sell come with a 1-year warranty. During the warranty period, we offer free replacement parts for any damaged items, excluding certain consumables.
2. In the event of major malfunctions with our products or issues that the customer cannot resolve, we commit to sending someone to the site within 48 hours (this may be extended for some remote areas).
3. We mainly sell polishing and grinding machinery products, which are generally simple in structure and very easy to maintain. They won't fail due to minor part damage, leading to the entire machine being inoperable. According to our long-term statistics, over 95% of machine malfunctions can be resolved with our technicians' phone guidance!
Payment Methods: We offer full payment and partial deposit with the remainder due upon goods arrival. For clients paying in full, we have various promotional offers to choose from. We have a corporate account opened by the Industrial and Commercial Administration and Tax Bureau for direct payments between businesses. Any fraudulent activities can be pursued legally by the local Industrial and Commercial Administration, so clients can rest assured that there will be no non-delivery after payment issues.
Shipment Process: Upon receiving the customer's deposit, the company promptly arranges the goods, ensuring dispatch on the same day. We have our dedicated logistics partner for convenience and speed. As long as the order is placed before 5:30 PM each day, we guarantee same-day dispatch, giving you peace of mind and comfort in your purchase.
Xingtai Zhengjia Machinery Manufacturing Co., Ltd. is recognized for its integrity, strength, and product quality within the industry. Welcome friends from all walks of life to visit, guide, and engage in business negotiations.
Manager: Mr. Li Chaoyang
Phone: 15076861619 / 13932910715
Address: Xihuang Industrial Area, Xingjiawan Town, Ren County, Xingtai City, Hebei Province