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All products we sell come with a 1-year warranty. Within the warranty period, we provide free replacement parts for any damaged items (with the exception of certain consumables).
2. In the event of major malfunctions in our products or issues that customers cannot resolve, we commit to sending someone to the site within 48 hours (service time may be extended in some remote areas).
3. We mainly sell polishing and grinding machinery products, which are generally simple in structure and easy to maintain. A failure in a few small parts won't cause the entire machine to malfunction. According to our long-term statistics, over 95% of machine malfunctions can be resolved with the guidance of our technicians over the phone!
Payment Methods: We offer full payment and partial advance deposit with the remainder due upon goods arrival. For customers paying in full, we have various promotional policies for your selection. We have a corporate account opened by the Industrial and Commercial Administration and Tax Bureau, which allows for direct corporate payments. Any fraudulent issues can be pursued legally by the local Industrial and Commercial Administration. Therefore, customers can rest assured that there will be no occurrence of non-delivery after payment.
Shipment Process: Upon receiving the customer's deposit, our company promptly arranges the goods, ensuring dispatch on the same day. We have our exclusive logistics partner for convenience and speed. Customers who place orders before 5:30 PM daily are guaranteed same-day dispatch, giving you peace of mind and comfort in use.
Xingtai Zhengjia Machinery Manufacturing Co., Ltd. enjoys recognition for its integrity, strength, and product quality within the industry. Welcome friends from all walks of life to visit, guide, and engage in business discussions.
Manager: Mr. Li Chaoyang
Phone: 15076861619 13932910715
Address: Xihuang Industrial Area, Xingjiawan Town, Ren County, Xingtai City, Hebei Province