Supermarket Security Management Challenges
Staff Disappearance: Difficulty in TrackingHigh foot traffic in supermarkets often leads to children and the elderly getting separated. Traditional video surveillance inquiries rely on manual frame-by-frame playback, which is inefficient and cannot accurately trace the time and location of the incident.
②Items Lost, Hard to Trace BackIn response to customer's left-behind items and lost goods in supermarkets, the traditional process of collecting video data is time-consuming and labor-intensive, making it difficult to handle quickly.
③Supermarket inventory management challenges:At the end of shopping, customers push their shopping carts to underground parking lots and the periphery of the shopping center, covering a large area, which makes manual search and collection inefficient.
When supermarket security management challenges meet HKWEN SOCO:
Hikvision's WenSuo Super Brain benefits from the ability to process multi-modal information fusion through large models.Users can instantly retrieve target images with a single sentence or word input; it also featuresEverything Search Large ModelSearch for people, vehicles, items, or whatever you can imagine; meet the needs of retail and supermarket environments.Diverse User Management RequirementsEnhancing customer shopping experience and improving the efficiency of mall operations and management.
Core Features and Typical Scenarios
01. Swift Disappearance Personnel Search
Supermarkets often have numerous shops with large areas, making it inevitable for children to wander off from their parents or for friends to become separated and struggle to find each other. In such unexpected situations, by searching for individuals based on their distinctive clothing or features, one can quickly locate the target person and track their movements. Based on their last known location, it becomes easy to find them promptly.
Hikvision's Ultra Brain supports open semantic search, revolutionizing video surveillance playback by transcending traditional search methods like time, space, and alarms. This significantly enhances the efficiency of target and event searches, making retail management more efficient and intelligent.
02. Quick Return of Lost Items
When customers lose items, searching for the item by name, such as "a black coat" or "a black backpack," can significantly reduce the time spent searching and improve the efficiency of finding lost items, enhancing customer satisfaction with supermarket services and boosting the supermarket's image.
When goods are lost, searching for individuals based on their distinctive features, such as someone wearing a white shirt and jeans, can quickly identify the person who took or damaged the goods. By intervening, deterring, and communicating with them, we can reduce losses of retail products, enhance customer shopping safety, and protect the sustainable operation and brand reputation of supermarkets.
Efficient Supermarket Supplies Management
Supermarkets with large floor space often face the challenge of shopping carts being left in various locations after customers use them, making it difficult to locate them manually.
Hikvision's Ultra Brain integrates the All-Things Search Large Model, enabling independent item searches. By entering the keyword "shopping cart," users can locate related supplies, reducing losses from missing items, minimizing unnecessary labor, and enhancing customer convenience.
04. Reduce Supermarket Safety Risks
Supermarkets are flourishing with new arrivals, resulting in high foot traffic and complex management. Each supermarket can set different management rules based on their own circumstances, such as pet entry policies, standardized management of food delivery, and non-motorized vehicle control.
Hikvision's Wen Sou Super Brain supports keyword search to quickly locate specific targets, enabling more effective standardized management of commercial and super markets, creating a comfortable and safe environment, and enhancing consumer satisfaction.
Case: A Large Chain SupermarketCase Study
A major chain supermarket embraces technological advancements, implementing intelligent applications to revolutionize operations. Leveraging technology to enhance management efficiency, the store provides a satisfying shopping experience for customers.
In response to users' pain points such as low efficiency in searching for people and items, difficulty in locating lost items, and challenges in retrieving shopping carts, Hikvision proposes a pilot solution using the Text Search Ultra Brain application: combining the Text Search Ultra Brain with existing standard cameras. Utilizing the text search capability for initial screening and searching, and image search for precise location. This enhances the management effectiveness of supermarkets and shopping malls, boosts customers' shopping experience and satisfaction, empowers supermarket management with technology, and drives the construction of safe and satisfying smart supermarkets.
