There are several versions of the program for this model. Please take a photo of the current hand card information and the administrator card information for us to confirm, so we can better and more accurately determine the issue at hand.

SMART CABINET LOCK Model - Cabinet Lock for Bathing, Fitness, Swimming Facilities, Storage Lockers; Electronic Inductive Card Reader IC Card Lock Manufacturer. If you can't find the corresponding after-sales service outlet, feel free to contact me directly for free technical consultation services.