详情描述

Product Introduction

 Our company guarantees that the tower clocks provided will fully meet your requirements for quality, specifications, quantity, and performance, and ensures that the goods will perform satisfactorily under proper installation, normal operation, and maintenance. Adhering to the service philosophy of "making a product, making a lifelong friend," we always put the customer at the center and have established a three-tier service system consisting of the technical department, after-sales service department, and overseas offices. The three departments collaborate closely to fulfill after-sales tasks, fulfilling our commitment to "regular maintenance and timely repair" of the products.

1、Warranty PeriodOur company offers a three-year quality guarantee for the provided tower clock equipment; during the warranty period, any quality issues will be addressed with free on-site inspection and repair, without any additional charges; after the warranty expires, lifetime repair service is provided, charging only for the cost of parts.
2、Follow-up schedulingOur company conducts an annual on-site maintenance for the tower clock equipment, and performs a monthly phone follow-up every six months.
3、Technical TrainingOur company offers free training to users on the technical management of tower clock systems, ensuring they can properly operate, maintain, and care for the equipment. We also provide technical documentation and answer technical inquiries.
4、Free UpgradeDuring the equipment's operational period, our company offers free software upgrades and limited hardware upgrade services to customers.
5、Equipment HandoverAt equipment handover, provide users with free spare parts and backup equipment.
6、Parts inventoryThe company maintains an adequate and standardized inventory of spare parts, ensuring the availability of all equipment components throughout the equipment's operational lifespan.
7、Fault ResponseUpon receiving a customer's repair call (National Service Hotline: 0535-21320), we will respond within 2 hours and arrive at the repair site within 12-36 hours.
8、TroubleshootingUpon arrival at the site, the maintenance personnel should immediately contact the client for repairs. After completion, explain the cause of the incident and the repair process to the client, fill out the maintenance record form, and have the client sign to acknowledge. The equipment may only be left after two days of observation and confirmation that it is operating normally.

   During the operation of tower clock equipment, various malfunctions inevitably arise due to human factors such as materials, craftsmanship, and environment. Maintenance of the large clock is an effective measure to eliminate potential faults, extend the service life of the tower clock equipment, and keep the building clock in good condition, ensuring its mechanical performance and normal operation. The scope of this work includes:

  • 1. Inspect the tower clock movement and control components. Continuous switching of the circuit is damaging to both the circuit and the movement, making the movement the most susceptible to damage in a tower clock. Each start and stop of the tower clock causes the hands within the clock to shake, thereby reducing the lifespan of the movement and necessitating repairs.

  • 2. Calibration of Timekeeping. Modern school grand clocks add a feedback anti-freezing switch on the movement, introducing another closed-loop control. This ensures that the movement provides a feedback signal to the master clock control system with each operation, allowing the control system to automatically detect the movement's status and make timely automatic adjustments to ensure stable timekeeping. If the two needles are operating, the master-slave clock system employs closed-loop control to maintain asynchronous operation between the slave and master clocks. It is indicated that if the tower clock's timekeeping is inaccurate, the manufacturer should be contacted for tower clock repair.

  • 3. Inspection of Lighting: Tower clocks are typically outdoor installations, so proper lighting is essential. The on and off times are automatically controlled by the system. Reduces the frequency of tower clock maintenance and building tower clock repairs.

  • Belfries, tower clocks, rooftop grand clocks, and clock tower grand clocks maintenance are mainly divided into three parts:

One, the appearance display section includes the clock face, hands, scales, and the night-lighting of the clock face. Check for any rust, whether the clock face and scale hands are loose, and for any potential safety hazards. Since large clocks are installed at high elevations, repairing the appearance section is extremely inconvenient, making it crucial to choose a reputable manufacturer and installation personnel.

Two, the electrical part of the grand clock control, which is the brain of the grand clock, has a high technical content and requires a high level of technical expertise from maintenance and service personnel. Generally, a certification is required to be on the job.

Three, the movement core and mechanical transmission part are the executing mechanism of the grand clock. The movement cores produced by Yantai Kexin Watch Co., Ltd. are made of beryllium bronze for shaft bushes and 45# steel that has undergone strict mechanical heat treatment, significantly enhancing the wear resistance. The fully enclosed design ensures no maintenance or保养 required, guaranteeing a lifespan of 50 years.

  • In summary, large-scale clocks demand a high level of skill from maintenance personnel. They must possess both electrical and mechanical expertise, be courageous yet meticulous, and capable of performing高空 work independently. Our company can repair tower clock equipment from various manufacturers across the country, offering free on-site inspections and proposing maintenance plans. After obtaining the customer's approval, we will sign a maintenance warranty contract. Products repaired by our company come with a free three-year warranty period, during which no additional fees will be charged.

  • Yantai Kexin Watch Co., Ltd.: Innovative technology, based on integrity, with precise, durable, and energy-efficient products. Located in the Economic and Technological Development Zone of Yantai City, the company specializes in the research, design, manufacturing, installation, and maintenance of large-scale special clocks. Our main business involves providing large clocks for squares, schools, churches, stations, and more across 32 provinces and municipalities. Years of technical accumulation ensure product quality, while our offices and customer service centers nationwide provide peace of mind for our customers in both purchasing and using our products.

  1 Logistics: SF Express, Deppon

2. Payment Terms

Customized repair contract, payment due upon completion and satisfactory acceptance of the repair work.

3. Return and Exchange Policy

Customized products are non-refundable and non-exchangeable, excluding the internal machine.

Documentary System

Supplier to issue a legal and valid general or special-purpose invoice, payment by bank transfer or wire transfer only, cash payments are not accepted.

5. After-Sales Service

1) Our tower clock equipment comes with a three-year warranty, starting from the date of final project acceptance.

2) Within the warranty period, our company is responsible for free repairs and offers a service response time as low as 2-12 hours after receiving the customer's repair notification, with on-site arrival within 12-36 hours.

3) Ongoing repair services post-warranty expiration, with only parts cost charged.

4) Lifetime free technical consulting services and software upgrade support.

5) Due to our high degree of self-manufacturing for the tower clock equipment, we can still ensure that the provided equipment parts meet the standards throughout their lifetime after product upgrades and replacements.

6) Our company conducts a follow-up visit to the provided equipment every six months.

7) After completion of the repair, introduce to the customer the cause of the incident and the repair process. Fill out the repair record form and have the customer sign for approval. Observe the customer for 48 hours and leave once normal operation is confirmed.

8) Offer free training for 2 senior system administrators on the grand clock system, along with technical consultation.

9) Unwavering Service. With multiple offices and service stations across the country, we offer a service response time as low as 1 hour, ensuring any issues are resolved within 36 hours!

6. Key Functions of Kexin Tower Clock:

1) Time Indication Function: Features three (or two) hands for hours, minutes, and seconds.

2) Intelligent Drive Function: Drive platter quantity 1-32, platter diameter 1-10 meters.

3) Automatic Calibration Feature: The master-slave clock system employs closed-loop control, with the movement feedbacking its timing to automatically calibrate.

4) Auto-Time-Setting Function: After a power outage, the memory unit automatically retains the sub-clock data, and upon power return within 6 months, it automatically adjusts to standard time.

5) Smart Lighting Function: Automatically turn on and off lighting equipment.

6) Power Failure Compensation Function: The intelligent core continues to operate normally within 12-24 hours after a power outage, ensuring uninterrupted timekeeping. The clock automatically adjusts to standard time within 6 months after power is restored.

7) Safety Protection Features: The entire system is powered by a 12V DC safe voltage, providing effective safety protection to users.

8) Maintenance-Free Feature: The entire tower clock system is designed for longevity, requiring no manual maintenance.

9) GPS Satellite Synchronization Function: Real-time reception of the time signal from global positioning system satellites, outputting full-time standard time codes (including date and time), and automatically synchronizing master clock time to eliminate cumulative errors and ensure precise timing.

10) Synchronization Time Function: The master clock system provides standard synchronization time signals to other systems.

11) Microcomputer Monitoring Function: The computer utilizes an Intel 64-bit dual-core processor in conjunction with self-developed monitoring hardware and software systems, enabling comprehensive remote control of the master-slave clock system. It also allows for monitoring and adjustment of functions such as timekeeping and bell striking.

12) Smart Alarm Function: Automatically plays high-fidelity CD-quality music for time announcements, utilizing the iconic British Big Ben chime. Customizable time announcement content is available. Features automatic scheduling to turn on and off the alarm sound system.

13) Multimedia Announcement Feature: Utilizing our self-developed multimedia announcement software, it boasts powerful functions and flexible operation. The music library is rich in content, allowing users to change the announcement settings at any time. They can announce any music or voice at any desired time, such as: at 6 AM, playing the song "The East is Red"; at 7 AM, the Big Ben chime; on May 1st, the International Labor Day, "We Workers Have Strength"; on October 1st, the National Day, "The March of the Volunteers"; during the Spring Festival, festive music or advertisements like "XX Group wishes all citizens a happy New Year and prays for...".

Engineering On-Site Photos: