Real-time tracking of cargo status, in-transit conditions, and return document status, all at a glance.
Our electronic system operates in real-time, providing an instant status update for all shipments at every stage: warehouse dispatch, in transit, delivery, and return. The progress and operational results of each phase are clearly visible. We offer both online and phone inquiry services for shipment tracking, allowing you to stay informed at all times.
Alerts for key statuses via text message, hassle-free and enjoyable for our customers.
During the process of handling electronic systems, estimated delivery information is sent to the recipient via SMS, allowing them to promptly prepare for receiving the goods and plan for the next stage of operations; upon the goods reaching the recipient, a short message with the acceptance and receipt status is sent to the shipper's phone.
Multiple ordering channels for convenient customer service access
Phone orders, online orders, base orders, sales personnel visiting for orders, and large customer system integration, among other methods, offer a variety of convenient and accurate order options. This ensures customers need not worry about labor costs, short-distance shipping costs, or time costs. The multi-channel coordination service also effectively reduces error rates, making the process more effortless and worry-free.
Risk management, zero-loss cargo valuation, minimizes the possibility of harming customer interests.
Our cargo transported through the supply chain is insured with China Pacific Insurance Co., Ltd., ensuring our clients' shipments are well-protected. In the event of damage or loss, compensation is promptly provided based on the actual loss.
Collecting payments on behalf is a double-edged sword, coordinating with clients to reduce business risks, and enhance capital turnover.
Supply Chain handles collect-on-delivery transactions through the China UnionPay platform, enabling the simultaneous transfer of funds to the shipper's account, ensuring zero inventory and zero occupation. As a China road transportation credit-worthy enterprise, Supply Chain boasts substantial capital and UnionPay VIP gold credit qualification, providing a guarantee for your financial security.
Secondary Packaging Services, Logistics Transportation Packaging Materials & Equipment, Safe Transportation
Safe packaging is a crucial step in shipping. Our supply chain is equipped with secondary packaging equipment and skilled technicians, providing clients in need with impact-resistant, eco-friendly cardboard boxes, fiber bags, wooden crates, and other safe packaging materials, either free of charge or at cost. To ensure delivery.
Imported Box Trucks, Premium Express Delivery, "Four Fixed Detachable Hook" Service
Our supply chain offers premium express services, utilizing fully-owned Scania imported from Germany with fully enclosed trailers for dedicated cargo transportation. We implement a two-way drop-and-hook system with designated routes, points, and timing, ensuring timely delivery and the safety and accuracy of transportation.
Special operation and management for major project clients, with independent service standards and unique service quality.
For large projects and key clients, we assign dedicated professionals as Project Directors, Project Managers, Customer Service Specialists, Logistics and Delivery Staff, and Field (Factory-based) Specialists. We form one-on-one independent operation teams to exclusively handle the business related to these projects and clients. These teams are responsible for full planning, command, monitoring, and handling of routine and emergency matters at all stages. They also establish relevant operational procedures, operational details, and emergency response protocols.
